Accessibility Statement

Our commitment to ensuring an accessible experience for all users.

Last updated: May 11, 2025

Commitment to Accessibility

Fine Touch Group Pty Ltd ("Fine Touch Group," "we," "our," or "us") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that everyone has the right to access information and services online, and we strive to make our website as accessible and usable as possible, regardless of ability or technology.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Fine Touch Group aims for our website to be conformant with WCAG 2.1 Level AA. While we strive to adhere to the accepted guidelines and standards for accessibility, it is not always possible to do so in all areas of the website, and we are currently working to achieve this.

Measures Taken

We have taken the following measures to ensure accessibility of finetouchgroup.com.au:

  • Semantic HTML: We use semantic HTML5 markup to structure content, which helps assistive technologies understand the page layout.
  • Keyboard Navigation: Our website is designed to be navigable using a keyboard.
  • Alternative Text for Images: We aim to provide descriptive alternative text for all meaningful images.
  • Responsive Design: Our website is designed to be responsive and adapt to different screen sizes and devices.
  • Text Readability: We strive to use clear fonts and sufficient color contrast for text.
  • Consistent Navigation: We aim to provide consistent and predictable navigation throughout the site.

Ongoing Efforts

We are committed to ongoing accessibility improvements. This includes regular reviews of our website, user testing (where possible), and staying informed about new accessibility best practices.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Please contact us if you observe an issue. Some potential areas where we are still working to improve include:

  • Ensuring all older PDF documents are fully accessible.
  • Complex interactive elements may have some challenges with certain assistive technologies.

Feedback

We welcome your feedback on the accessibility of finetouchgroup.com.au. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of finetouchgroup.com.au relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.